Best Startup Scotland
At Best Startup Scotland we track over 100,000 Scottish startups and over 500,000 people who hold key positions in these companies. We use this directory of startups to highlight top employees, founders and organisations we think deserve more appreciation than they are currently getting.
We’ve ranked the top 73 Customer Service companies in Scotland. The companies, startups and institutions listed in this article are all exceptional companies, well worth a follow. We have included links to their websites, socials and CrunchBase (if you’re interested in their financials).
We selected the organisations listed in this article based on:
- Track record
- Executive leadership
- Market share
- Innovation
- ESG rating
Our Data – We source our data from OSINT (open source intelligence) and public directories such as Crunchbase, SemRush and many more. The data from these sources should be treated with a degree of caution and verified yourself.
Top Customer Service Companies & Startups (Scotland)
Shot Scope
Shot Scope’s patent-pending technology provides unparalleled insights into your golf game.
Founder(s): David Hunter
Location: Edinburgh, Edinburgh, City of, United Kingdom
Industries: Customer Service, Golf, Sports, Wearables, Web Development
Follow:
Class4Kids
Class4Kids allows people who run kids activities to list on our website for free and pay for an advanced management system.
Founder(s): Nikki Thng
Location: Glasgow, Glasgow City, United Kingdom
Industries: Customer Service, Information Technology
Follow:
Formwize
Formwize helping you to DIY digitise your processes using citizen led and created Smart Forms
Founder(s): Ian Douglas Robertson
Location: Perth, Perth and Kinross, United Kingdom
Industries: Customer Service, Internet, Online Portals
Follow:
Opinurate
Opinurate is a software company which specialises in building solutions for organisations to understand their customer’s experiences.
Founder(s): David Capaldi, Dominic Capaldi, Gerald Capaldi
Location: Glasgow, Glasgow City, United Kingdom
Industries: Computer, Customer Service, Market Research, Software
Follow:
Jitbit Software
Jitbit is a SaaS company that aims to build a helpdesk software.
Founder(s): Alexander Yumashev, Max Al Farakh
Location: Edinburgh, Edinburgh, City of, United Kingdom
Industries: Customer Service, SaaS, Software, Ticketing
Follow:
Logicalware
Every customer. One platform.
Founder(s):
Location: Falkirk, Falkirk, United Kingdom
Industries: Customer Service, Internet, SaaS, Software, Ticketing
Follow:
Vizion Network
Vizion Network is a vehicle repair network.
Founder(s):
Location: Stirling, Stirling, United Kingdom
Industries: Automotive, Customer Service, Service Industry, Transportation
Follow:
Ciboodle
Multi-channel Contact Center Software
Founder(s):
Location: Glasgow, Glasgow City, United Kingdom
Industries: Customer Service, SaaS, Software
Follow:
Ascensos
Ascensos is a contact center that offers customer service outsourcing solutions.
Founder(s): Dermot Jenkinson, John Devlin
Location: Motherwell, North Lanarkshire, United Kingdom
Industries: Customer Service, Outsourcing, Small and Medium Businesses
Follow:
SoDash
Smart scalable social media & communications (inc. email, SMS) toolkit for business. Deliver better customer service and drive marketing.
Founder(s): Daniel Winterstein, Joe Halliwell, Pablo Estrada, Simon Campbell
Location: Edinburgh, Edinburgh, City of, United Kingdom
Industries: CRM, Customer Service, Social Media, Software
Follow:
Customer Experience People
Customer Experience People is a customer management outsourcing company.
Founder(s):
Location: Glasgow, Glasgow City, United Kingdom
Industries: Customer Service, Information Technology, Outsourcing
Follow:
TenTel
TenTel is a provider of phone, TV and broadband services.
Founder(s):
Location: Dalkeith, Midlothian, United Kingdom
Industries: Customer Service, ISP, Telecommunications
Follow:
Dunedin IT
One of Scotland’s most trusted & experienced technology & connectivity providers providing end-to-end IT services
Founder(s):
Location: Edinburgh, Edinburgh, City of, United Kingdom
Industries: Consulting, Customer Service, Cyber Security, Homeland Security, Information Services, Internet, IT Management
Follow:
EMCAS
Financial Compensation Claims Management
Founder(s):
Location: Crook Of Devon, Perth and Kinross, United Kingdom
Industries: Customer Service, Financial Services
Follow:
Euro Environmental Group
Euro Environmental Group operates as a provider of drainage and sewer cleansing services.
Founder(s):
Location: Hillington, Glasgow City, United Kingdom
Industries: CleanTech, Customer Service, Energy Management
Follow:
The Wise Group
The Wise Group is a social enterprise dedicated to helping people escape poverty.
Founder(s):
Location: Paisley, Renfrewshire, United Kingdom
Industries: Communities, Customer Service, Employment, Non Profit, Service Industry, Skill Assessment
Follow:
Abtel
Abtel provides comprehensive inbound and outbound telemarketing services to their clients.
Founder(s):
Location: Dunfermline, Fife, United Kingdom
Industries: Customer Service, Digital Marketing, Direct Marketing, Marketing
Follow:
Harry Fairbairn Limited
Harry Fairbairn BMW is an BMW retailer, with excellent offers on new and approved used BMW’s.
Founder(s):
Location: Irvine, North Ayrshire, United Kingdom
Industries: Automotive, Customer Service, Sales
Follow:
Resolvecall
Resolvecall is a customer resolution solution service provider that assists in collecting outstanding balances via calls, emails and texts.
Founder(s):
Location: Glasgow, Glasgow City, United Kingdom
Industries: Collection Agency, Customer Service, Debt Collections
Follow:
UK Paper rolls
UK Paper rolls supplies a wide range of point of sale consumables such as paper rolls, printing and office supplies.
Founder(s):
Location: Bellshill, North Lanarkshire, United Kingdom
Industries: Customer Service, Printing, Sales
Follow:
Wise Property Care
Wise Property Care delivers property repair and preservation treatments.
Founder(s):
Location: Glasgow, Glasgow City, United Kingdom
Industries: Building Maintenance, Building Material, Construction, Customer Service
Follow:
Robertson Homes
Robertson Homes creates stylish homes with spacious layouts, providing the ideal foundation for modern living.
Founder(s):
Location: Stirling, Stirling, United Kingdom
Industries: Customer Service, Real Estate
Follow:
The Indigo House Group
Indigo House provides end to end housing and regeneration consultancy services.
Founder(s):
Location: Edinburgh, Edinburgh, City of, United Kingdom
Industries: Autonomous Vehicles, Consulting, Customer Service
Follow:
G S T
Global Smart Transformation provides expert facilitation to bring about a smart transformation in business.
Founder(s):
Location: Inverurie, Aberdeenshire, United Kingdom
Industries: Customer Service, Management Consulting, Professional Services
Follow:
Margaret Hodge Recruitment
Margaret Hodge Recruitment is a recruiting consultancy, management expertise and a name which is synonymous with quality and service.
Founder(s):
Location: Edinburgh, Edinburgh, City of, United Kingdom
Industries: Customer Service, Recruiting, Staffing Agency
Follow:
Perfect Service Solutions
Perfect Service Solutions provides duct cleaning, ventilation hygiene, and decontamination solutions for food and facilities management.
Founder(s):
Location: Stirling, Stirling, United Kingdom
Industries: Building Maintenance, Customer Service, Facilities Support Services, Facility Management
Follow:
beCogent
beCogent provides contact center solutions including support for in-house operations and consultancy and project work services.
Founder(s): Dermot Jenkinson, Ron Peerenboom
Location: Airdrie, North Lanarkshire, United Kingdom
Industries: Commercial, Customer Service, Outsourcing, Software
Follow:
NHSScotland
NHSScotland is a health care service center.
Founder(s):
Location: Edinburgh, Edinburgh, City of, United Kingdom
Industries: Customer Service, Dental, Health Care, Logistics, Personal Health
Follow:
CrowdEngage
crowdEngage is an app that offers audience messaging, mobile ticketing, and seamless food and drinks ordering.
Founder(s):
Location: Edinburgh, Edinburgh, City of, United Kingdom
Industries: Customer Service, Information Technology, Software
Follow:
Rever Offshore
Rever Offshore is a leading specialist provider of enhanced subsea solutions.
Founder(s):
Location: Aberdeen, Aberdeen City, United Kingdom
Industries: Customer Service, Professional Services, Service Industry
Follow:
Scot Serve
Scot Serve is a food & beverages industry.
Founder(s):
Location: Alloa, Clackmannanshire, United Kingdom
Industries: Customer Service, Food and Beverage, Sales
Follow:
Probemas
Probemas is the most trusted RS gold site for OSRS and RS3 GP and also has various OSRS items for sale and offers affordable OSRS services.
Founder(s):
Location: Glasgow, Glasgow City, United Kingdom
Industries: Customer Service, Financial Exchanges
Follow:
Alcat Water Services
Alcat Water Services offer plumbing, heat and air-conditioning installation.
Founder(s):
Location: Uddingston, North Lanarkshire, United Kingdom
Industries: Customer Service, Renewable Energy, Service Industry, Water Purification
Follow:
Mcqueen International Ltd
Mcqueen International Ltd s an internationally recognised leader in inbound call centre support, software fulfillment.
Founder(s):
Location: Galashiels, Scottish Borders, The, United Kingdom
Industries: Consumer, Customer Service, Software
Follow:
The Saltire Energy Group
Saltire Energy comprises of deals with Drilling Equipment Rental, Torquing & Testing, Pressure Testing, Repair & Refurbishment, and Welding.
Founder(s): Mike Loggie
Location: Aberdeen, Aberdeen City, United Kingdom
Industries: Customer Service, Energy, Mechanical Engineering, Rental Property
Follow:
Snowsport Services
SnowSport Services deals in the sales of equipment and offers rental and ski service for customers.
Founder(s):
Location: Edinburgh, Edinburgh, City of, United Kingdom
Industries: Customer Service, Hardware, Sales, Sporting Goods
Follow:
The Garage Door Company
The Garage Door Company is a garage door supplier and fitters.
Founder(s):
Location: Edinburgh, Edinburgh, City of, United Kingdom
Industries: Commercial, Consulting, Customer Service, Professional Services
Follow:
The Scottish Gourmet
The Scottish Gourmet is a company providing fresh chef cooked dishes to their valued customers located in Biggar.
Founder(s):
Location: Biggar, South Lanarkshire, United Kingdom
Industries: Customer Service, Food and Beverage, Food Delivery
Follow:
DDI Software
DDI Software designs enterprise CRM and telephone systems for contact centers
Founder(s):
Location: Dumbarton, West Dunbartonshire, United Kingdom
Industries: Customer Service, Enterprise Software, Software
Follow:
DSS Automatic Doors
DSS Automatic Doors is a industrial door supplier.
Founder(s):
Location: Glasgow, Glasgow City, United Kingdom
Industries: Automotive, Customer Service, Furniture, Industrial, Product Design, Retail Technology, Supply Chain Management
Follow:
Dyno Spectrum
Dyno Spectrum offers custom tailored engine calibrations and hardware.
Founder(s):
Location: Upper Largo, Fife, United Kingdom
Industries: Automotive, Customer Service, Hardware, Retail
Follow:
Zigzak Computers
Zigzak Computers is a Software company and Computers offer a range of technology-related services for business and home customers.
Founder(s):
Location: Arbroath, Angus, United Kingdom
Industries: Customer Service, Information Technology, Software
Follow:
POD SOLUTIONS LIMITED
POD SOLUTIONS LIMITED is an IT based firm offering web applications,software & CRM services.
Founder(s):
Location: Glasgow, Glasgow City, United Kingdom
Industries: CRM, Customer Service, Database, Information Technology, Software, Web Apps, Web Development
Follow:
Chris Hart Business Sales
Chris Hart Business Sales is a business transfer agent company located in Glasgow.
Founder(s):
Location: Glasgow, Glasgow City, United Kingdom
Industries: Business Development, Customer Service, Local Business
Follow:
Vango Spares and Repairs
Vango Spares and Repairs develops and designs cutting-edge outdoor equipment including tents, furniture, and camping accessories.
Founder(s):
Location: Glasgow, Glasgow City, United Kingdom
Industries: Customer Service, E-Commerce, Sports
Follow:
Fitzgerald Collision and Repair
Fitzgerald Collision and Repair is a general truck repair service provider.
Founder(s):
Location: Livingston, West Lothian, United Kingdom
Industries: Automotive, Customer Service, Service Industry
Follow:
Bon Accord Glass
Bon Accord Glass offers windows and doors for conservatories, orangeries, sunrooms, home additions, and kitchens.
Founder(s):
Location: Aberdeen, Aberdeen City, United Kingdom
Industries: Construction, Customer Service, Manufacturing
Follow:
1st for Energy
1st for Energy is an one stop solution for green energy and environmental obstacles.
Founder(s):
Location: Dunfermline, Fife, United Kingdom
Industries: Customer Service, Energy, Energy Efficiency
Follow:
PolHire
PolHire is a construction company.
Founder(s):
Location: Glasgow, Glasgow City, United Kingdom
Industries: Construction, Customer Service, Lighting, Rental
Follow:
AGILEKM
AGILEKM is a knowledge management solution. They offer business and software development.
Founder(s):
Location: Aberdeen, Aberdeen City, United Kingdom
Industries: Customer Service, Information Technology, Management Consulting, Software
Follow:
Unineed Group
Unineed Group provides web development, payment gateways, distribution, translation, localization, marketing, and customer services.
Founder(s):
Location: Glasgow, Glasgow City, United Kingdom
Industries: Customer Service, Professional Services, Web Development
Follow:
Leaker Direct Distribution
Leaker Direct is the largest independent distributor of appliances which stocks the biggest brands in the industry at competitive prices.
Founder(s): Arthur B. Leaker
Location: Motherwell, North Lanarkshire, United Kingdom
Industries: Customer Service, Food Processing, Product Research
Follow:
Boma Pipe
Boma Pipe is a global supplier of oil country tubular goods specifically targeting oil & gas exploration companies worldwide.
Founder(s): Iain Millership
Location: Cults, Aberdeen City, United Kingdom
Industries: Customer Service, Energy, Manufacturing, Oil and Gas
Follow:
Electrical Network
Electrical Network provides products, services, and advice that enhance and protect reputations.
Founder(s):
Location: Paisley, Renfrewshire, United Kingdom
Industries: Consulting, Customer Service, Electrical Distribution, Service Industry
Follow:
Legal Services Agency
Legal Services Agency is a legal consultant company.
Founder(s):
Location: Glasgow, Glasgow City, United Kingdom
Industries: Advice, Customer Service, Health Care, Legal
Follow:
Service Measure
Service Measure is a customer & consumer service company that provides mystery guest services for hotels.
Founder(s):
Location: Glasgow, Glasgow City, United Kingdom
Industries: Consumer, Customer Service, Professional Services
Follow:
Massive Fusion
Massive Fusion is a Customer Experience Design Studio
Founder(s):
Location: Glasgow, Glasgow City, United Kingdom
Industries: Customer Service, Web Design
Follow:
Aberdeen Online
Aberdeen Online is one of the largest directories of Aberdeen shops, businesses, and websites on the Web.
Founder(s):
Location: Aberdeen, Aberdeen City, United Kingdom
Industries: Customer Service, Education, Information Services
Follow:
Businessinsure Limited
Businessinsure specialises in competitive business insurance for a wide range of commercial services.
Founder(s):
Location: Perth, Perth and Kinross, United Kingdom
Industries: Customer Service, Insurance, Restaurants
Follow:
Accessories 2 You
Accessories 2 You focuses on sales and services of electronic devices, located in Greenock.
Founder(s):
Location: Greenock, Inverclyde, United Kingdom
Industries: Customer Service, Local Business, Mobile
Follow:
Re-Skim Plastering
Re-Skim Plastering provide both traditional and modern ways of internal plastering, from a straightforward skim over Artex
Founder(s):
Location: Kirkintilloch, East Dunbartonshire, United Kingdom
Industries: Consumer, Customer Service, Service Industry
Follow:
Scottish Genealogy Research
Scottish Genealogy Research is a research team specializing in studying the history of the Scottish family.
Founder(s):
Location: Galashiels, Scottish Borders, The, United Kingdom
Industries: Biotechnology, Customer Service, Internet, Market Research
Follow:
Fraser & MacDonald
Fraser & MacDonald engages in the distribution, repair, and maintenance of electric motors, including geared motors, drives, and controls.
Founder(s):
Location: Glasgow, Glasgow City, United Kingdom
Industries: Customer Service, Industrial Engineering, Manufacturing, Supply Chain Management, Wholesale
Follow:
Glasgow City Marketing Bureau
Glasgow City Marketing is an official tourism service that provides services to both citizens & visitors on behalf of the Glasgow Council.
Founder(s):
Location: Glasgow, Glasgow City, United Kingdom
Industries: Customer Service, Government, Tourism
Follow:
Comtech Support
Comtech Support provides IT support services and consultancy to small and medium-sized businesses.
Founder(s):
Location: Glasgow, Glasgow City, United Kingdom
Industries: Customer Service, Information Services, Information Technology, Web Design
Follow:
Scottish Care
Scottish Care is a membership organization and the representative body for independent social care services.
Founder(s):
Location: Ayr, South Ayrshire, United Kingdom
Industries: Customer Service, Elder Care, Health Care, Home Health Care
Follow:
Cabshield
Cabshield offers Public Hire Insurance, Private Hire Insurance, Fleet Insurance, Minibus Insurance, and Multi-vehicle policies.
Founder(s):
Location: Dundee, Dundee City, United Kingdom
Industries: Auto Insurance, Commercial Insurance, Customer Service, Insurance
Follow:
Software Maintenance Ltd
Software Maintenance deals with product documentation, web design, customer support ,customer releases, and version maintenance.
Founder(s):
Location: Stirling, Stirling, United Kingdom
Industries: Customer Service, Software, Web Design
Follow:
Stirlings Marine
Stirlings Marine has earned a reputation as a provider of exceptional customer service and satisfaction.
Founder(s):
Location: Paisley, Renfrewshire, United Kingdom
Industries: Automotive, Customer Service
Follow:
Nethybridge Hotel
Nethybridge Hotel provides hotel and restaurant service.
Founder(s):
Location: Inverness, Highland, United Kingdom
Industries: Customer Service, Hotel, Restaurants
Follow:
InteliQo
InteliQo caters to energy retailers, home services providers, financial services providers, and telecommunications companies.
Founder(s):
Location: Edinburgh, Edinburgh, City of, United Kingdom
Industries: Consulting, Customer Service
Follow:
Benchmark
Benchmark provides transportation and warehousing services.
Founder(s):
Location: Glasgow, Glasgow City, United Kingdom
Industries: Customer Service, Packaging Services, Transportation, Warehousing
Follow:
SHS Heating & Renewables
SHS Heating & Renewables is a plumbing and heating company.
Founder(s):
Location: Carluke, South Lanarkshire, United Kingdom
Industries: Construction, Consumer Goods, Customer Service
Follow:
